Privacy Policy
Privacy Policy
Last updated:
This Privacy Policy explains how AROMAIR collects, uses, stores, and protects your personal data when you use our website or services.
Data Controller
The data controller is AROMAIR. Contact: contact@arom-air.com
Personal Data We Collect
- Identity: first name, last name
- Contact information: email, phone, address
- Commercial information: order history, scent preferences
- Content: forms, messages, customer service requests
- Technical data: IP address, analytics, cookies
Purposes of Data Processing
- Manage orders, delivery, and billing
- Respond to customer messages and support
- Improve the user experience
- Provide personalized recommendations
- Send marketing communications (with consent)
- Ensure website security and fraud prevention
- Comply with legal obligations
Legal Bases
- Contract performance
- Consent
- Legitimate interest
- Legal obligations
Data Sharing
We do not sell your data. We may share it with providers or authorities when legally required.
Data Retention
Data is retained for 3 years (commercial), 10 years (legal), or until consent withdrawal.
Cookies
- Essential cookies
- Analytics cookies
- Marketing cookies (with consent)
Your Rights
You may request access, correction, deletion, limitation, or portability. Contact privacy@aromair.com
Security
We use secure servers, restricted access, and encrypted protocols.
International Transfers
Data may be transferred outside Tunisia only under adequate protection measures.
Policy Updates
We may update this policy. Major changes will be communicated.
Contact
For any questions: contact@arom-air.com